Slack
Slack is where you and Alpheous work together. Every agent has its own channel, and every approval, digest, and alert posts where you expect it. If you can type a request in Slack, the agents can act on it; nothing they produce goes out until you click Approve.
What the Agents Do with Slack
Receiving Your Requests
You talk to an agent by messaging it in its own channel. The agent reads your request, figures out what is needed, and gets to work. A first response usually comes back within a few seconds; deeper work that requires CRM lookups or transcript reading takes a little longer and posts back when it is ready.
Posting Approval Cards
When an agent has drafted something for the outside world, a follow-up email, a prospect note, a meeting summary, a renewal nudge, it posts an approval card to its channel. You see the draft, the reasoning, and the buttons to Approve, Edit, or Skip. The send, log, or dispatch only happens after you approve.
Digests and Daily Briefings
Several agents post on a regular cadence. Territory Intelligence drops a daily territory view. The Regulatory Digest posts a morning summary of overnight rule changes and filings worth knowing about. The Meeting Assistant posts a pre-meeting brief in the run-up to a scheduled call. These arrive as structured cards in the agent's channel so they are easy to scan.
Alerts You Need to See
The Trigger Monitor posts when a watched advisor, firm, or public-record event fires. Customer Success posts when an account goes quiet or a renewal window opens. These alerts route to the relevant agent's channel with the context that triggered them and a clear next step.
How to Tell It Is Connected
Send any agent a short message in its channel; if it replies, the connection is live. The other quick check: confirm that scheduled digests (the morning Regulatory Digest, the daily Territory Intelligence view) are arriving on time.
If an agent stops responding to messages, or expected digests and cards do not appear, contact support@alpheous.com.
Each agent has its own channel. A message to one agent does not go to all of them. If you are not sure which agent owns a request, the Sales Assistant and the Account Assistant can route work between distribution and account agents.